24 Hours Technical Support
Address: 293 E Redondo Beach BLVD. Gardena CA 90248
Tel: +1 (402)3099357
SERVICE
SUPPORTS
Tailored solution best showing solution
On-site installation technical guidance, testing,maintenance training
Providing lifetime maintenance service
Warranty: 1-2years free warranty
Response time: 24-hour online customer service
Annual inspection service: providing comprehensive maintenance two times per year
FAQ
Before the rainy season, comprehensive waterproof check and maintenance is necessary.
Do not store the wet panels in flight cases, this may damage the LED lamps. Before storage, dry the wet panels enough. If immediate storage is necessary, wipe off the water, dry the panels as soon as possible, and only store it after it is completely dry.
If water has entered in the panels, immediately disconnect the power and disassemble all components. Wipe off the water and use fans or other tools to dry the panels before powering-on it for testing and repairing. Avoid using hot air to dry, it may cause further damage. Handle the panels surface gently, and replace any damaged components as needed.
Regularly check the waterproof condition of the display and repair the damage in time.
When use as outdoor dance floor, the rainwater may flow into the gap between the panel mask and dance floor mask, please dry the it promptly. Remove the mask, dry the screen with a heat gun, upright placement, power-on and aging within 24 hours.
Ensure that outdoor dance floor are placed on the frame to ventilation, heat dissipation and drainage.
It is recommended to install waterproof cover at the rear and top of the screen to prevent rainwater. Use waterproof materials to seal the four edges of the screen.
For projects in corrosive environments such as coastal areas with high salt content or acid rain. Consider additional protective measures like a glass cover to shield the display from corrosive elements.