Support

SUPPORT SUPPORT

SUPPORT

The glory of the YES TECH shines all over the world

Headquarter

24 Hours Technical Support

Tel:+86-(0)731-84539619

Email:yestech@yes-led.com

Submit a Request

USA Support

24 Hours Technical Support

Address: 293 E Redondo Beach BLVD. Gardena CA 90248

Tel: +1 (402)3099357

Email:service86@yes-led.com

Submit a Request

SERVICE

SUPPORTS

  • 01

    Pre-sale Service

    Tailored solution best showing solution

  • 02

    In-sale Service

    On-site installation technical guidance, testing,maintenance training

  • 03

    Other services

    Providing lifetime maintenance service

  • 04

    After-sales Service

    Warranty: 1-2years free warranty

    Response time: 24-hour online customer service

    Annual inspection service: providing comprehensive maintenance two times per year

FAQ

  • Q

    Waterproofing tips for LED displays during maintenance

    Before the rainy season, comprehensive waterproof check and maintenance is necessary.

    Do not store the wet panels in flight cases, this may damage the LED lamps. Before storage, dry the wet panels enough. If immediate storage is necessary, wipe off the water, dry the panels as soon as possible, and only store it after it is completely dry.

    If water has entered in the panels, immediately disconnect the power and disassemble all components. Wipe off the water and use fans or other tools to dry the panels before powering-on it for testing and repairing. Avoid using hot air to dry, it may cause further damage. Handle the panels surface gently, and replace any damaged components as needed.

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  • Q

    Waterproofing tips for LED displays during use

    Regularly check the waterproof condition of the display and repair the damage in time.


    When use as outdoor dance floor, the rainwater may flow into the gap between the panel mask and dance floor mask, please dry the it promptly. Remove the mask, dry the screen with a heat gun, upright placement, power-on and aging within 24 hours.

     

    Ensure that outdoor dance floor are placed on the frame to ventilation, heat dissipation and drainage.


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  • Q

    Waterproofing tips for LED displays during installation

    It is recommended to install waterproof cover at the rear and top of the screen to prevent rainwater. Use waterproof materials to seal the four edges of the screen.

     

    For projects in corrosive environments such as coastal areas with high salt content or acid rain. Consider additional protective measures like a glass cover to shield the display from corrosive elements.



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